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General Policies


Delivery Service


A $40.00 delivery charge applies to all orders. (This does not apply to our Heat and Eat meal delivery program).

The delivery time and location will be coordinated with the appropriate personnel at the time of order and confirmed prior to delivery if neccessary.

You must have a company representative available to check, accept and sign for the delivery.

If we are not able to deliver the order due to fault of the client a minimum of $40.00 will be accessed for delivery rescheduling.


Payment Terms


A deposit of 50% is due at the time of ordering.

Payment in full is due no later than ten days prior to the event.

We proudly accept Mastercard, Visa, American Express, Corporate/Personal Checks and Cash.

There is a $75.00 service charge for all returned checks for any reason.

 

Cancellations


Cancellations received two weeks prior to the event will be subject to a 75% charge of the total.

Cancellations received one week or less prior to the event will be subject to a 100% charge of the total.

Cancellations from November 15th thru January 1 received four weeks prior to the event will be subject to a 100% charge of total services.